Communications Platform as-a-Service (CPaaS)

India

Headquartered in India, Airtel is a global communications solutions provider with over 600 million customers in 15 countries across India and Africa. The company also has its presence in Bangladesh and Sri Lanka through its associate entities. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people.

Airtel is India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. Airtel’s retail portfolio includes high-speed 4G/5G mobile, Wi-Fi (FTTH+ FWA) that promises speeds up to 1 Gbps with convergence across linear and on-demand entertainment, video streaming services, digital payments and financial services. For enterprise customers, Airtel offers a gamut of solutions that includes secure connectivity, cloud and data centre services, cyber security, IoT, and cloud-based communication. Airtel’s digital arm – Xtelify, empowers telcos globally to leverage the power of AI, data and technology to accelerate their digital transformation and drive growth. Xtelify also offers Airtel Cloud in India enabling enterprises with a sovereign, telco-grade cloud platform that guarantees secure migration, effortless scaling, lower costs and no vendor lock-ins. Within its diversified portfolio, Airtel also offers passive infrastructure services through its subsidiary Indus Tower Ltd.

https://www.airtel.in/

Thailand

AIS (Advanced Info Service Public Company Limited) is a leading digital technology service provider in Thailand, delivering exceptional digital experiences through five businesses: 1. mobile telecommunication services under the brand “AIS”, 2. home broadband internet services “AIS 3BB Fibre3”, 3. enterprise services “AIS Business”, 4. mobile device and digital lifestyle product sales, and 5. digital services.

With nationwide 5G coverage across all 77 provinces and extensive fibre broadband expansion, AIS is building the digital infrastructure to support Thailand’s digital economy and empower communities. The company serves tens of millions of subscribers, leveraging its robust spectrum assets and technology leadership to deliver innovative, reliable, and customer-centric solutions.

Driven by its vision to become a “Cognitive Tech-Co”, AIS is committed to enhancing the quality of life for Thai people, enabling businesses through digital transformation, and creating a sustainable, inclusive digital ecosystem that keeps pace with global innovation.

https://www.ais.th/en/consumers

China

China Telecom Global Limited (CTG) was established in 2012 and headquartered in Hong Kong as a wholly-owned subsidiary of China Telecom Co., Ltd. As for now, CTG has a presence in 53 countries and markets, with business spanning the Asia-Pacific, Europe, the Middle East, Africa, and the Americas. Leveraging its vast network resources of 53 submarine cables with over 162T in intercontinental capacity, 251 Points-of-Presence, and 15 proprietary data centres around the world, CTG has become a global player with an extensive network of service branches and communications infrastructure.

International carriers, multinational enterprises and overseas Chinese customers comprise the majority of CTG’s global customer base. CTG provides its customers with tailored and cost-effective integrated telecoms solutions, suited to different business needs. CTG solutions comprise diverse telecom services, including internet direct access, internet transit, data services, broadband, unified communications, internet data centers, cloud computing, ICT services, fixed-line and mobile services, professional services, industry solutions, telecom operation consultancy and service outsourcing.

https://www.chinatelecomglobal.com/

China

China Unicom Global Limited (China Unicom Global) is a specialized subsidiary of China Unicom dedicated to international businesses. It has established over 40 branches worldwide, invested in over 60 international submarine cable systems, providing services across the globe.

Leveraging extensive network resources, expert-level system integration capabilities, and expertise in digital technology innovation, China Unicom Global is a trusted partner in providing comprehensive global digital intelligence services, including global connectivity, cloud computing, data center solutions, ICT, IoT, global voice, data roaming services, and more.

https://www.chinaunicom.com/?t=1774341762702

Hong Kong

The mobile communications service offered by csl Limited strengthens the Group’s market position as the largest provider of communications services in Hong Kong and one of Asia’s leading players in Information and Communications Technologies (ICT). Csl’s communications capability adds an exciting dimension to the csl portfolio, which includes a range of multimedia services enabled by 3G technology.

More good news for consumer and business customers alike is that the addition to the portfolio opens up immediate opportunities to enjoy ‘bundles’ of a rich variety of services from the csl portfolio at competitive prices.

csl now empowers Hong Kong with a total ‘quadruple play’ offer that includes fixed-line, broadband Internet, broadband pay-TV and mobile services. As fixed/mobile convergence becomes a commercial reality, csl is working to develop more innovative products to maximize communications power for customers and enhance lifestyles to the full.

https://www.hkcsl.com/en/

Macau

Established in October 1981, CTM has been the leading telecom service provider in Macau offering a full range of professional telecommunications services including mobile, fixed telephony, fiber broadband, and enterprise solutions. CTM has eight shops offering a wide variety of telecom products and caring customer services. 

Since its establishment, CTM has grown alongside with the community and actively fulfilling its investment commitments to lead the development of the local telecom industry. By continually introducing and developing cutting edge IT applications, CTM is determined to achieve its goal of creating a Digital Macau and building a renown smart city not only within the region, but also worldwide. CTM strives to popularize technology applications in the Macau community as well as boosting the diversified competitiveness of the city.

https://www.ctm.net/en-US/person/index.html

Europe

Deutsche Telekom is one of the world’s leading integrated telecommunications companies, with more than 261 million mobile customers, 25 million fixed-network lines, and 22 million broadband customers. It has a presence in more than 50 countries and counts a staff of some 200,000 worldwide.

Deutsche Telekom is the digitalization partner for business customers worldwide. The range of services extends from global solutions for connectivity and infrastructures to cloud services and digitalization strategies for companies and the public sector. The Group also stands out in future areas such as data spaces, cyber security, quantum computing and artificial intelligence.

With locations in more than 20 countries and around 26,000 employees, the enterprise customer division T-Systems is one of the world’s leading service providers for IT and digitalization solutions. T-Systems offers integrated solutions for the secure operation of IT infrastructures, transformation to the cloud, multi-cloud platforms and software through to comprehensive digitalization projects.

https://www.telekom.com/en

UAE

du adds life to life with a comprehensive portfolio of mobile, fixed, broadband, entertainment services, and fintech solutions. Through a digital-first approach powered by ultra-reliable fibre and 5G technology, du delivers bespoke solutions leveraging cloud computing, AI-driven analytics, advanced cybersecurity, and IoT integration. As a trusted digital telco enabler spearheading the UAE’s digital transformation, it collaborates with a dynamic partner ecosystem to propel industries and society toward operational excellence, shaping a more connected and digitally advanced future across the region.

https://www.du.ae/personal

Philippines

Globe Telecom, Inc. is a leading digital platform in the Philippines, with major interests in telecommunications, venture capital and venture building, shared services and digital marketing solutions. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services, including mobile, fixed, broadband, data connectivity, internet and managed services.

The Company’s principal shareholders are Ayala Corporation and Singapore Telecom – both acknowledged industry leaders in the country and in the region. Aside from providing financial support, this partnership has created various synergies, and has enabled the sharing of best practices in the areas of procurement, technical and IT operations, and marketing, among others.

https://www.globe.com.ph/

Malaysia

Maxis is Malaysia’s leading integrated telco, providing high quality digital services and connectivity solutions. As a homegrown Malaysian brand, it has been serving Malaysians for 30 years and is passionate about bringing together the best of technologies to enable people, businesses and the nation in a changing world. With digitalisation changing the way Malaysian’s live, communicate and access services, it continues to be at the forefront of innovation through products and services for consumers and enterprises, leveraging its No. 1 converged network that extends to 95% of the country’s population and one of the widest retail networks nationwide.

Maxis takes great pride in investing in the nation and creating a positive impact for all its stakeholders through its community outreach programmes. These are driven by digital learning for students, helping small businesses grow, digitally empowering entrepreneurs as well as providing scholarships and capability building programmes for deserving young Malaysian talent.

https://www.maxis.com.my/en/home/

Cambodia

Metfone, the commercial name of Viettel (Cambodia) PTE. LTD., is a proud member of the Viettel Global family, a leading telecommunications group with a global footprint spanning 10 countries across 3 continents.

More than just a telecommunications provider, Metfone is a catalyst for inspiring connections in Cambodia. Rooted in the Khmer word “Mette,” meaning “friend,” Metfone embodies the spirit of a trusted companion, always available to connect you to the world.

Since its launch in February 2009, Metfone has been committed to empowering Cambodians to achieve their goals fueled by a strong desire to contribute to the nation’s growth. Metfone’s extensive network infrastructure ensures reliable and seamless connectivity, allowing users to stay in touch with loved ones, explore new opportunities, and access the latest information.

Metfone is dedicated to providing innovative solutions that enhance daily lives and drive positive change to millions of Cambodians.

https://metfone.com.kh/en

Vietnam

As the first mobile telecommunications network in Vietnam, MobiFone was established on April 16, 1993 and originally known as Vietnam Mobile Telecom Services Company (VMS). In February 2025, MobiFone was transferred the right to represent the State capital owner from the Commission for Management of State Capital at Enterprises to the Ministry of Public Security.

MobiFone is one of the largest Telecommunications – Information Technology – Digital Content enterprises in Vietnam, the first mobile network provider with more than 30% market share. MobiFone has been chosen to be consumers’ favourite brand, receiving many prestigious domestic and international awards.

https://www.mobifone.vn/

Australia

As one of the largest telecommunications companies in Australia, Optus provides mobile, telephony, internet, satellite, entertainment and business network services to more than 10 million customers each day. Its mobile network reaches 98.5% of the Australian population and it is committed to constantly delivering new technologies that will connect more Australians to their friends, families and businesses.

Optus offers a range of pre- and post-paid mobile plans allowing customers to choose a plan that best suits their data and price needs for themselves and their families. Optus is more than just a telco, providing exclusive premium entertainment and sport content across a range of platforms. As it moves into the next generation, Optus will continue to invest in our people, our communities, our networks and a sustainable future to help create a better and more connected future for Australians.

https://www.optus.com.au/

Singapore

Singtel is a leading Asian communications technology group, operating next-generation connectivity, digital infrastructure and digital businesses including regional data centre arm Nxera and regional IT services arm NCS. The Group has presence in Asia, Australia and Africa and reaches over 800 million mobile customers in 20 countries.  

For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For enterprises, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities.  

Singtel is dedicated to continuous innovation, harnessing technology to create new and exciting customer experiences, support enterprises in their digital transformation and shape a more sustainable, digital future.

https://www.singtel.com/

South Korea

SK Telecom is a leading Artificial Intelligence (AI) and digital infrastructure company. It provides customers with improved wired and wireless networks and drives innovations in new sectors, including subscription, metaverse, and digital infrastructure.

Armed with cutting-edge Information and Communications Technology (ICT), including AI and 5G, the company is ushering in a new level of convergence to deliver unprecedented value to customers.

Established in 1984, SK Telecom has spearheaded the evolution of mobile technologies, from 2G to 5G, realizing breakthrough changes in the global mobile industry. Since launching the world’s first 5G service in April 2019, SK Telecom has been advancing the full potential of 5G to deliver new experiences to consumers and transform businesses and industries.

Building a better future requires global solutions. SK Telecom is committed to bringing forward the innovations that strengthen people, technology, and communities everywhere in the world.

https://www.sktelecom.com/index_en.html

Japan

Guided by the SoftBank Group’s corporate philosophy, “Information Revolution – Happiness for everyone,” SoftBank Corp. operates telecommunications and IT businesses in Japan and globally. Building on its strong business foundation, SoftBank Corp. is expanding into non-telecom fields in line with its “Beyond Carrier” growth strategy while further growing its telecom business by harnessing the power of 5G/6G, IoT, Digital Twin and Non-Terrestrial Network (NTN) solutions, including High Altitude Platform Station (HAPS)-based stratospheric telecommunications.

While constructing AI data centers and developing homegrown LLMs specialized for the Japanese language with 1 trillion parameters, SoftBank is integrating AI with radio access networks (AI-RAN) with the aim of becoming a provider of next-generation social infrastructure.

https://www.softbank.jp/en/

Saudi Arabia, Kuwait, Bahrain

Established in 1998, stc Group is a digital enabler headquartered in Riyadh, focused on driving digital transformation in the Kingdom and the wider region by offering best-in-class digital solutions and services to enrich people’s lives.

The group provides a comprehensive suite of services encompassing digital infrastructure, cloud computing, cybersecurity, Internet of Things (IoT), digital payments, digital media, and digital entertainment.

stc Group comprises 13 subsidiaries across the Kingdom of Saudi Arabia, the Middle East, North Africa, and Europe.

https://www.stc.com

Taiwan

Taiwan Mobile was founded in 1997 and officially merged with Taiwan Star on December 1, 2023, marking a new phase of “value” competition in the telecom industry. Now one of Taiwan’s top three telecom operators, the company serves over 10 million users. With a maximum bandwidth of 100MHz on the 3.5GHz golden frequency band, along with key dual lower frequencies of 700MHz and 900MHz, Taiwan Mobile’s 5G coverage reaches 97% of the population, delivering high-quality internet services to its users.

TWM leverages its “Telco+Tech” strategy to integrate a diverse array of services including telecommunications, broadband, retail, digital, and financial services, driving the development of its technology business. Under the 5G+ strategy, Taiwan Mobile leverages its in-house big data and massive user base (Gift) to create synergies with momo and AppWorks (Group), while maintaining a focus on sustainability (Green) and a long-term growth plan (Grit) to expand its foothold in Greater South East Asia (GESA). Simultaneously, TWM has also created a platform for developing new technologies and businesses. Operating under the concept of “Open Possible,” the company strives to offer diverse technological solutions, enabling users to transcend boundaries and unlock limitless possibilities for new experiences. Looking forward, the company will continue to integrate its “Telco+Tech” strategy as it advances toward becoming a regional technology and telecommunications group.

https://www.taiwanmobile.com/index.html

Indonesia

Telkomsel (PT Telekomunikasi Selular) is the largest cellular / digital telco operator in Indonesia by market share with close to 159 million mobile customers. Beyond basic telecom, Telkomsel is expanding into digital businesses: digital advertising, digital lifestyle, mobile financial services, IoT (Internet of Things).

In the B2C segment, Telkomsel’s customer-centric approach enables millions of Indonesians to stay connected, run businesses, and access essential services through mobile, broadband, and digital offerings tailored to customer needs.

On the B2B side, Telkomsel empowers businesses with advanced digital solutions like the Internet of Things (IoT) and Big Data, enabling cross-sector innovation while enhancing operational efficiency and promoting sustainability across key industries.

https://www.telkomsel.com/

Europe

Established in 2003, FreeMove Alliance is the mobile telecommunications alliance between Deutsche Telekom, Orange, TIM and Telia. It serves as a mobile services hub that helps multinationals to optimize their investment in mobile connectivity by offering global access to the most reliable networks though a central point of management. FreeMove Alliance promotes the power of global mobility by enabling collaboration between multinational companies and local operators. It offers best-in-class connectivity across 90% of its footprint via its members’ award-winning networks, as well as streamlined commercial arrangements, dedicated account support and value-added services in more than 125 countries.

https://www.freemove.com/